- Jul 30 • 11 years ago
NetRefer Expands Team Structure To Deliver More Value To Clients
NetRefer, the leading provider of award winning performance marketing software and professional services, has recently effected a number of structural and expansionary changes to its team to offer a unified service for client operations support, account management and professional services.
A significant portion of this expansion has resulted in the creation of a unified client support unit. This team is managed by the Head of Client Operations, and has already proven to be more efficient in handling client requests and answering support questions without escalation, thereby resulting in a faster resolution timeframe and allowing NetRefer clients to make better use of their support allocation.
NetRefer’s team of Client Account Managers will emphasize relationship building and performance management, thereby delivering more value to the client base. Managed by the Head of Account and Revenue Management, this new team will ensure efficiency and enhanced service value for all NetRefer clients.
And on a final note, NetRefer will shortly be launching its new Professional Services team which will be managed by the newly appointed Head of Professional Services. The main focus of this team will be to deliver NetRefer value added services such as consultancy, training and education, product and feature management.
NetRefer’s primary goal is to empower its clients to concentrate on growing their affiliate program using the industry leading performance marketing solution whilst offering best in class unified support, account management and value added services.
Related Posts
AI in iGaming: Data Management’s Vital Role
In today’s digital era, data is crucial for businesses in all sectors, especially the iGaming industry with data-heavy products, such as Sportsbook and Online Casino. Yet, the vast amount, speed, and diversity of data pose challenges for iGaming Operators and Affiliates seeking valuable insights for informed decision-making.
- Mar 14
The power of AI technology in iGaming
The world of iGaming finds its home within the eCommerce universe, which has witnessed a huge transformation due to AI. By personalising customer shopping experiences, optimising operational processes, and providing in-depth data analysis, AI technology has dramatically improved efficiency and customer satisfaction.
- Feb 23