Casumo, a multi-award-winning Online Casino and Sportsbook, has renewed its partnership with NetRefer. The iGaming business is one of the most distinctive online casino and sports betting operators in Europe.
Founded in Sweden in 2012 and headquartered in Malta, Casumo is an innovative and mobile-first online gaming group. Over the years, the company has gone from strength to strength and today offers its products in several highly regulated markets including Sweden, the United Kingdom, and other emerging markets worldwide. The iGaming company has been with NetRefer since its inception.
Casumo Services Limited hold licences in Malta, the United Kingdom, Sweden, Gibraltar, Ontario, and Spain. These licences are the backbone of their operations and regulate the company to maintain a safe and secure gambling environment.
Casumo App, which supports Fingerprint Login, TouchID, and FaceID.
To ensure players can log in fast and easily, Casumo developed their own Casumo App, which supports Fingerprint Login, TouchID, and FaceID. The Spotlight game search lets players look up all their favourite mobile slots while the Quick Launch gives instant access to the last played mobile slot games. Another unique feature allows players to minimise the mobile slot game by pinching the screen.
To support their players, they have a team of dedicated ambassadors who work around the clock with customer support. Over 300 employees work for the company in offices across Malta, Barcelona, and Gibraltar.
Casumo has a team of professionals available to assist individuals struggling with gambling issues and a dedicated website called casumocares.com. They help players control their gambling habits and set customised limits.
As you can see, Casumo goes through great lengths to ensure their players enjoy the most user-friendly and supported experience. At NetRefer, we also place great value in providing such a service. Our platform allows users to track, reward, report, and communicate with affiliates. Every functionality and feature can be customised to personal preferences, yet knowing how to do so requires a certain degree of platform mastery from the user, which can take time. Thus, our mission is to provide platform users with as much assistance as possible to execute their plans.
“Our new, dedicated learning centre, with modular and engaging courses, facilitates the user journey in becoming platform pros, but we wanted to go one further in aiding clients and provide 24/7, 365 support. To do this, we trained our AI model, NetRefer CoPilot AI, on our Client Knowledge Base (CKB). Users can punch in their platform-related questions to our AI model, which will then collate information from various sources on the CKB and produce a concise answer. This gives users rapid responses and provides them with round-the-clock support.”
Our core values at NetRefer are Clear, Fair, Trusted. This is the embodiment of everything we do. The way we conduct business, manage relationships, and handle data. We know trust is the bedrock of building solid partnerships, which is the essence of affiliate management.
Such sentiment is also strong at Casumo, whose Affiliation Team’s goal is to support their affiliate partners in a personal and helpful manner. They believe trust and transparency are key factors in building sustainable relationships. Affiliates can sign up for the affiliate program to receive their digital affiliate welcome pack.
“NetRefer’s robust platform has provided a solid base for us to develop strong affiliate relationships and scale our business.”
At NetRefer, we are delighted to continue partnering with Casumo, with whom we share core values and a search for excellence.
“Casumo understands the importance of transparency with their affiliates to ensure long-term successful relationships. ”