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MINISTER AND MGA CHAIRMAN VISIT NETREFER

Hon. Emmanuel Mallia, Minister for Competitiveness and Digital, Maritime and Services Economy visited the NetRefer offices.

Joseph Cuschieri, Executive Chairman of the Malta Gaming Authority accompanied the minister on the visit.

Minister Mallia and Mr. Cuschieri were given a tour of the NetRefer head office while meeting numerous members of staff. They were given a demonstration of the attributes behind the performance marketing platform which NetRefer provides to global iGaming providers while also explaining some of NetRefer’s new products, including; PMI, NetRefer’s new self-service intelligence and analytics product; the NetRefer Academy and other new products and services NetRefer have launched this year.

Both Minister Mallia and Mr. Cuschieri were pleasantly surprised with the level of innovation at NetRefer. The minister spoke about the importance of having more companies who have a passion for innovation and that the government acts as an enabler of making Malta an innovation hub for both startups and established companies.

The minister was delighted to see many Maltese among NetRefer’s staff and senior management, while having a diverse team of members from the EU and across the world to compliment the human resources required to keep an innovative business growing.

At the end of the visit, Minister Mallia and Mr. Cuschieri sat down for a meeting with NetRefer’s senior management team. They discussed matters consisting of Malta’s digital economy, its infrastructure, its legislation and most importantly the availability of human resources. Relating to the HR aspect, NetRefer’s initiative with the Academy was highlighted as a step in the right direction to have more people trained in advanced Performance Marketing.

Malta has a lot of upcoming opportunities and challenges coming from iGaming, Fintech, Bitcoin, Brexit, 5G and many others. Initiatives brought forward by entities like the Malta Gaming Authority, the Malta Communications Authority, and the importance of co-ordination with the Ministry of Education were also highlighted.

Johan Zammit, Director – Strategic Projects at NetRefer explained that “It is great to hear that the Minister for the Digital Economy shares our vision on the importance of innovation and having academies that provide tuition on skills that are critical for a dynamic digital economy.”

Both Minister Mallia, Mr. Cuschieri, NetRefer’s senior management and staff all felt it was a productive visit.

 

10 HIGHLIGHTS FROM THE MOBILE WORLD CONGRESS 2017

MWC 2017 just ended. Mark Zuckerberg did not show up in Barcelona this year, nonetheless attendance still increased to 109,000 from 101,000 in the previous year. Fresh from the Spanish Catalan City, our team have shared 10 highlights of the conference.

Virtual Reality and Augmented Reality– All brands have embraced and started pushing for VR and AR. Some have focused too much on the product’s wow factor and not enough focus has been put on its practical uses. Experiencing an 8K resolution, 360-degree live streaming video over a 5G network left us dazed.

Artificial Intelligence in the Cloud – Artificial Intelligence is going mainstream like never before. Intelligent virtual assistants, intelligent cars, intelligent web browsers and more. Everything has AI incorporated nowadays. Use of behavioral analytics allows machines to learn unsupervised, and most of the analytics is done in the cloud rather than on the device. We enjoyed the first thinking AI structure at IBM’s stand via their Watson.

5G – Probably the biggest highlight of the whole show. All major companies are pushing for a common front on this – as 5G is so much more than a faster 4G network. Whilst the hype is overwhelming, the industry has a lot of work ahead of it until a 5G network is globally available and used. We enjoyed how the Nokia CEO explained why 5G is needed using monster trucks, yes that’s not a typo, monster trucks.

Nokia 3310 – The celebrated indestructible phone is back, and we played Snake again!This highlight should have been focused on Smartphones, and there were some big launches of smartphones too at MWC. These new smartphones consisted of the LG G6, Sony XZ Premium, and Huawei P10 to name a few. Sadly, Samsung did not launch the Galaxy S8. Of all vendors, Huawei seemed to be the most aggressively advertised, in an attempt to capture market share from Samsung and Apple. Also, Blackberry are back! But the 3310 and its back-to-the-future battery life stole the limelight.

EDITOR’S NOTE: I recently found my Nokia 3310 which I thought I lost 3 years ago, with 2 bars left! 

IoT – Internet of Things – Connecting everyone and everything. This was the second biggest buzzword after 5G. Most prominently, lots of stands featured connected cars. We particularly liked the connected Ford Mustang showcased by SAP and the driverless, cloud connected, Peugeot concept car.

Smart cities – We talk a lot about 5G, IoT, AI and VR, but it was great to see that vendors are moving ahead from just the wow factor and planning to use these technologies in our cities, in our everyday lives – with particular attention to sustainability and the conservation of nature around our cities.

Robots – Some are very human-like in their shape – others aren’t – both in the industry and in our households – are becoming smarter than ever. And with IoT – they are connected to everything around them which takes all this to a new dimension. Check out one of the robots here: MWC

Smart Glasses – Soon, most of us will be replacing their smartphones, and even their monitors, with glasses that look exactly the same as present day normal glasses, but contain augmented reality, phone capabilities and screen interaction. Are you ready for this upgrade? We’re not 100{f1770c186ed4537570da3bc084b4a25b121f252e9ec75fa0d4d53c5cefa92a7c} sure we’re ready ourselves, but had a great time trying out the Samsung Monitorless anyway.

4YFN – 4 Years From Now – Featuring 500 digital startups in 1 hall in a different location than the 8 main MWC halls. You could see the excitement on each of the young entrepreneurs’ faces. So many fascinating ideas, and a great bed for further innovation. This was one of the best parts of MWC, away from the huge, overwhelming stands of the renowned brands.

Virtual Assistants and Chatbots – VAs and CBs are on the rise and we like them. Google Assistant (Alphabet), Siri (Apple), Cortana (Microsoft), and Alexa (Amazon) were joined by Huawei, LG, Sony and Samsung devices. CBs are impressively very “human”. They offer exceptional human-like conversations that can be used for support along other major uses. We managed to have a long conversation with one of them and it was one of the best conversations we had at MWC. We’re sorry humans.

Virtual assistants aside, we really had a great time meeting many of you at MWC 2017. We’ll be in touch. We’re already looking forward to Mobile World Congress 2018. #MWC17

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NETREFER WINS STEVIE® AWARD IN 11TH ANNUAL STEVIE AWARDS FOR SALES & CUSTOMER SERVICE

LAS VEGAS, NEVADA – March 1st, 2017 – NetRefer has won a Stevie® Award in the Customer Service Success – Technology Industries category in the 11th annual Stevie Awards for Sales & Customer Service.

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals.  The Stevie Awards organizes several of the world’s leading business awards programs including the prestigious American Business AwardsSM  and International Business AwardsSM.

The awards were presented during a gala banquet on Friday, February 24 at Caesars Palace in Las Vegas, Nevada.  More than 650 executives from around the world attended.

More than 2,300 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 10{f1770c186ed4537570da3bc084b4a25b121f252e9ec75fa0d4d53c5cefa92a7c} over 2016.  Finalists were determined by the average scores of 77 professionals worldwide, acting as preliminary judges.

More than 75 members of several specialized judging committees determined the Gold, Silver and Bronze Stevie Award placements from among the finalists during final judging earlier this month.  Finalists were determined by another 77 judges.

“NetRefer is proud to be amongst the elite organizations winning a Stevie Award for Sales & Customer Service.” says Timothy Buttigieg, COO at NetRefer. “Creating value for our clients is the key to our success.  Our products and services empower our clients to consistently outplay their competitors giving them the winning edge.”

“The Stevie Awards for Sales & Customer Service continues to be among the most competitive and fastest-growing of our awards programs,” said Michael Gallagher, founder and president of the Stevie Awards.  “The growth of the program illustrates the importance of the functions highlighted – sales, business development and customer service – to successful enterprises of all types, and how integral recognition in these domains are to building and maintaining corporate reputations.”

Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/sales.

About NetRefer

NetRefer empowers firms to drive profitable growth through its Unified Performance Marketing suite of tools, ensuring more effective customer acquisition, conversion and retention. NetRefer accelerates omni-channel customer acquisition strategies using NetRefer’s Unified Performance Marketing suite of tools. Gaining the ability to measure and manage Return on Marketing Investment globally on all affiliate, SEM and Direct Media campaigns. NetRefer provides the ability to discover an even greater level of control and power with Performance Marketing Intelligence; featuring highly interactive dashboards, comprehensive reports and predicative analytics driven by machine-learning. NetRefer’s platform gives the power to globally manage and measure all manner of incentives, loyalty and gamification initiatives. Driving overall engagement, growth and profitability of partners, customers and employees.

About The Stevie Awards

Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com.

Media Contact: 

Antonio Bileci
Marketing Communications Executive
+356 27673337
Email: a.bileci@netrefer.com